Business planning and organisational development: Helping new and existing organisations develop using a range of tools and models including EFQM, 7S, SWOT analysis and PRINCE2-based project management techniques.
Policies, plans and strategies: Helping organisations develop policies, plans and strategies to achieve their short, medium and long term goals in areas such as:
- Access and audience development
- Business strategy
- Change management
- Equality and diversity
- Quality
- Performance management
- Sales and marketing
- Sustainability
- Workforce development
Research and evaluation: Using quantitative and qualitative methods including literature reviews, questionnaire-based surveys, interviews, focus groups and participative workshops to conduct:
- Baseline surveys
- Evaluations
- Feasibility studies
- Mapping exercises
- Market research
- Pilot studies
Working with stakeholders: Helping organisations map their stakeholders, consult them on issues relating to service delivery and engage them in partnership working.
Training and development: Running team development workshops for directors/trustees, senior managers and other staff, and volunteers; and delivering training in areas in areas such as:
- Business planning
- Change management
- Project evaluation
- Project management
- Research methods
- Retail
- Sustainability