Our Services

Business planning and organisational development: Helping new and existing organisations develop using a range of tools and models including EFQM, 7S, SWOT analysis and PRINCE2-based project management techniques.

Policies, plans and strategies: Helping organisations develop policies, plans and strategies to achieve their short, medium and long term goals in areas such as:

  • Access and audience development
  • Business strategy
  • Change management
  • Equality and diversity
  • Quality
  • Performance management
  • Sales and marketing
  • Sustainability
  • Workforce development

Research and evaluation: Using quantitative and qualitative methods including literature reviews, questionnaire-based surveys, interviews, focus groups and participative workshops to conduct:

  • Baseline surveys
  • Evaluations
  • Feasibility studies
  • Mapping exercises
  • Market research
  • Pilot studies

Working with stakeholders: Helping organisations map their stakeholders, consult them on issues relating to service delivery and engage them in partnership working.

Training and development: Running team development workshops for directors/trustees, senior managers and other staff, and volunteers; and delivering training in areas in areas such as:

  • Business planning
  • Change management 
  • Project evaluation
  • Project management
  • Research methods
  • Retail
  • Sustainability