Our approach

Our approach to projects is to agree clear outputs at the start, and manage projects
in stages. At the end of each stage we report on progress, and also tell our client whether the project is likely to deliver its outputs on time, on budget and to the standards agreed. This allows quality, cost and time to be controlled, but also builds in flexibility.

At the start of each project we produce:

• A project plan - setting out what will be done, when and by whom
  
  
• A project brief - detailing the approach to the project, the scope, any risks and
  issues, the key stakeholders, and agreed methods of communication with the client
  
  
• 'Product Descriptions' - stating clearly what is to be achieved by the project
  and how we will know when it is good enough

During our projects we produce regular reports for clients, comparing progress against the plan and highlighting all issues or risks.